Demo
Claim Intake
Delivery driver injured on property
task_2026-05-01_012·1d ago·Pending
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Input snapshot
Channel
email
Sender
fm@laurelparkcondos.com
Subject
Delivery driver injured on property
Body
FedEx driver slipped on icy walkway yesterday morning. Hit head, complained of dizziness, EMS transported. We salted the walkway daily but apparently this section was missed.
Attachments
Output snapshot
Line of business
Commercial GL
Loss type
slip_and_fall_third_party
Severity
moderate
Reserve est.
$28,000
Assignee
GL Claims, Premises BI
Notes
Third-party BI. Walkway maintenance log attached but should be reviewed for completeness.
Routing reasoning
Reason code
third_party_involved
Why HITL
Third-party bodily injury. Hard rule routes to HITL.
Validators
- FAILthird_party_reviewThird party injuries always require HITL.
Confidence
0.68
68% · threshold for auto-approve typically 0.85
- third_party_indicatorEmail mentions delivery driver was injured.-0.18
- policy_match_strictPolicy matched on first attempt.+0.12
Agent
Name
Claim Intake Triage
ID
agent_claim_intake
Version
v4.2.1
Model
claude-sonnet-4-6
Started at
2026-05-01T01:41:57.076Z
Duration
2.9s
Tokens in
120
Tokens out
47
Agent chat
v4.2.1Claim Intake Triage
I
Agent chat
v4.2.1Claim Intake Triage
I
Input snapshot
Channel
email
Sender
fm@laurelparkcondos.com
Subject
Delivery driver injured on property
Body
FedEx driver slipped on icy walkway yesterday morning. Hit head, complained of dizziness, EMS transported. We salted the walkway daily but apparently this section was missed.
Attachments
Output snapshot
Line of business
Commercial GL
Loss type
slip_and_fall_third_party
Severity
moderate
Reserve est.
$28,000
Assignee
GL Claims, Premises BI
Notes
Third-party BI. Walkway maintenance log attached but should be reviewed for completeness.
Agent
Name
Claim Intake Triage
ID
agent_claim_intake
Version
v4.2.1
Model
claude-sonnet-4-6
Started at
2026-05-01T01:41:57.076Z
Duration
2.9s
Tokens in
120
Tokens out
47